diff --git a/faq.html b/faq.html index 768b26baa..947a8e588 100644 --- a/faq.html +++ b/faq.html @@ -174,6 +174,20 @@ Habit Tracker, open the settings menu, select the option "Import data", locate and then tap on the file that you just copied. Your data will be imported.
+Please, make sure that your phone has no task killers or RAM boosters + installed. These apps are known to disable Loop's reminders. If your phone has + an agressive power saving mode, such as Samsung's Ultra Power Saving mode or + Sony's Stamina Mode, please make sure that Loop is whitelisted.
+ +Please, make sure that Loop is not installed on the SD card. Moving apps to the + SD card disables many features, including widgets.
+